Royal Door Ltd.
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Welcome to Royal Door
Our Product Warranty
Handling & Care
Delivery Policy
News & Media
estimate/order form
community involvement
Door products
Glass options

 
Place an Order
or request an
Estimate
Download a copy of
our Custom and
Standard Door
Catalogue
 

Location & directions
87 Planchet Road
Concord, ON L4K 2C6


Hours of operation
Monday to Friday:
7:30am to 4:30pm
CLOSED FOR LUNCH
12:00pm to 12:30pm
CLOSED FOR WEEKENDS

tel: 905.669.2954
fax: 905.669.2972
sales@royaldoor.ca


 


Welcome to Royal Door.
Interior and exterior custom and standard doors, designed with style, designed without compromise.
 
 

about royal Door Ltd.
When it comes to manufacturing solid panel interior and exterior wood doors, Royal Door delivers a reputation for excellence and quality that is as solid as the doors we produce. Our manufacturing facility in Concord, Ontario, combined with our skilled staff and artisans, guarantee our ability to offer you a high-end product with a superior level of service and attention to detail.

We offer standard and custom-made doors with endless style combinations. One can choose from flat, raised, or shaker style panels. In addition, decorative lites are available to accentuate the beauty and prestige of your wood door. Royal Door has numerous variations of French doors ranging from clear, bevel, and frosted glass, as well as doors with brass, lead or zinc inserts that are available in clear, bevel, or frosted glass.


Company History
In the early 1970's, Florio Cescolini, a skilled European woodworker, discovered that there was a need in the market for the production of better quality exterior doors. Mr. Cescolini began Royal Door Ltd. in 1975, when, in his artisan workshop, he meticulously designed a whole new line of exterior wood doors to suit a variety of styles and tastes using true mortise and tenon construction. Royal Door also became the first company to offer full thickness panels on exterior doors to deal with the harsh climate found in Ontario. His innovations has set the standard for today's wood door industry.

Due to this innovation, Royal door quickly moved from a small workshop to a large manufacturing plant in Concord. Along with that growth, came the production of high end exterior and interior doors. Royal Door's products have been originally designed, and still are, by the master himself, unlike his competitors who are just imitators. Thus, if you want the best, then consider purchasing a quality product from a leading company like Royal Door.


BILD
Royal Door Ltd. is a proud member of The Building Industry and Land Development Association [BILD].

The membership includes: home builders; land developers; renovators; land use and environmental planners; sub-contractors; manufacturers; lawyers; surveyors; architects; suppliers; and representatives of service, professional and financial institutions. The goal is to improve the communication between the industry and government, provide enhanced opportunities for our members, promote the welfare of the industry, and protect the interests of consumers.

The association encourages innovations and excellence in the planning and building of sustainable communities and in the redevelopment and renovation of existing communities. BILD works to encourage government at all levels to establish fair and effective policies that impact the building and development industry and its customers and facilitates discussions between the industry and the federal, provincial, regional and local governments with respect to issues that affect development, building, and home ownership in the Greater GTA.

For more information, please visit: http://www.bildgta.ca/


 

 


The Royal Door Ltd. Product Warranty
 

Royal Door warranties its doors for one (1) year from the shipping date on the invoice. Wood products such as doors are susceptible to expansion, contraction and/or warping which are caused by extreme variations in humidity and temperatures. Warping can also result from different temperature conditions from either side of the doors, such as air conditioning. This warranty applies only if the following care and handling instructions have been followed correctly:

Download a PDF file of the warranty:

 

Product Warranty


  1. Doors should be handled with proper care. They should not be dragged across the floor or other surfaces. They should be lifted, eliminating any sliding of one door on the other.

  2. Under no circumstances should the unfinished doors get wet prior to staining or painting because every drop of water will leave a permanent stain on the wood. Failure to adhere to this notice, will result in the warranty being null and void.

  3. Doors must be stored in a dry and well ventilated room, not in a damp or freshly drywalled or plastered environment where they are subject to abnormal and varying temperatures and humidity. Store doors at least four (4) feet from heat sources and flat on a level surface supported in at least three (3) places. To prepare doors for installation, store them at average room temperature for several days.

  4. Doors must be protected with at least one application of a water proof sealer within 24 hours of installation. The sealer must be applied to all six (6) sides of the door (front, top, back, bottom and both sides). A generous protective coat should be applied to the bottom and top of the door which is where humidity is easily absorbed. Doors should be inspected annually and refinishing should be applied as often as is needed in order to protect the integrity of the finish. When finishing a glass door, the panes must be covered with masking tape in order to prevent them from being scratched permanently by sand paper. It is recommended that an oil based primer be used when painting a veneer pine door to prevent the veneer from lifting. In addition, when finishing solid pine doors for exterior use, a tanning blocking primer should be applied prior to painting in order to avoid resin bleeding through the finished door surface. Joints from fingerjoint pine doors can be noticeable once the doors are finished. An oil based paint is recommended to help make joints less noticeable.

  5. Exterior doors must be protected from the elements by an overhang of at least six (6) feet.

  6. In order to maintain the structural strength of a door, a maximum of ¼’’ is permitted for fitting in length and width taken equally from two (2) sides of the door.

  7. If there were to be a problem with any of our doors, all complaints should be reported to an authorized dealer within 24 hours of receiving the merchandise and before any installation work is started on the door. The dealer must contact us immediately. Transportation and labour to replace and refinish defective doors are at the customer’s expense.

Warranty Exclusions

WARRANTY EXCLUSIONS:

  1. On any unfinished interior and exterior doors that have become wet after leaving our manufacturing facility.

  2. On any exterior doors that have been painted or stained with dark colours such as black or dark brown.

  3. On any interior doors that have been installed for exterior use.

  4. On any exterior doors that are out-swinging.

  5. Damages caused by failure to comply with the care and handling instructions.

  6. Product abuse.

  7. Doors that are improperly installed.

  8. Non-alignment or bow in the frame or jamb in which the door is hung.

  9. Damages caused by persons, other than the manufacturer, attempting to make repairs to the door.

  10. Doors whose basic structure has been changed.

  11. Doors that have a warp or twist that does not exceed ¼”.
    This does not include doors that exceed 36” x 84”.

Nature Creates…But Never DuplicateS:

So two pieces of wood, even from the same tree, are never exactly alike. Due to the differences in natural colour and grain, each piece of wood will react differently to the finishing materials used. This means that you may notice a slight difference in colour between several pieces. In addition, sound knots, slight surface cracks, and other imperfections are not seen as defects.

 

 


 

 


Interior and Exterior Door Handling
Care Instructions
 

The product you recieve from Royal Door is produced to the highest manufacturing standard, and with proper care it can last many years. However, upon delivery we recommend the following steps to ensure your investment keeps working for many years to come:

Download a PDF file of the Handling and Care instructions:

Door Finishing Instructions (Interior and Exterior)

  1. Do not remove plastic on any glass door with wood moulding.

  2. For the following doors adhesive tape must be applied since there is no plastic on the glass. These doors include; one lite tempered glass, brass, leaded, or zinc lites, and thermo glass for exterior doors.

  3. Using the # 320 grit sandpaper, lightly sand the entire surface of the door in order to remove any oils, dirt or marks. Sanding must be done in the direction of wood grain to avoid scratching the wood on the door.

  4. The following procedures are recommending for finishing:
    a) AVOID WATER BASE PRODUCTS
    b) To Paint: Apply first coat of oil primer
    c) To Varnish: Use oil base
    d) To Stain: Use oil or solvent base
    e) AVOID SPRAY BOOTHS: Do not finish glass doors by running them through a spray booth, otherwise the glass surface will become damaged.

  5. Apply paint, varnish, or stain in the wood grain direction. Finish all six sides of the door including under the hinges.

  6. All instructions recommended from the painting, staining or varnishing manufacturer must be followed.

  7. Exterior doors should be touched up with a finishing product once a year.

  8. After painting, varnishing, or staining door, use a sharp utility knife to cut along perimeter of glass. To remove plastic, place a straight smooth edge against glass, peel-off one corner and pull plastic towards you.

  9. Repeat step 8 on all other panes of glass and on the opposite side of the glass if applicable.
Removing Plastic Protection From Glass Doors

Items Required:
Exacto Knife or Razor Blade

Plastic protection is applied to most of our glass doors in order to reduce the risks of stains that can dirty the glass. Please remove the plastic protection once your door has been completely finished.

Instructions:

  1. Trace the perimeter of the glass as close to the wood moulding as possible using an Exacto knife or a razor blade. Turn the utensil at a 45-degree angle. Its tip should be turned toward the junction of the glass panel and moulding.

    Do not use the utensil to make any mark in the center of the glass in order to remove the plastic. Direct contact of the knife or blade on the glass could result in scratching it. For patterned glass the plastic protection would best be removed using a razor blade due to the unevenness of the surface.

  2. Using an unsharpened object made of plastic or some other material that will not scratch the glass, lift one of the corners of the plastic protection. Do not use the Exacto knife or razor blade because they will scratch the glass.

  3. Remove the plastic protection.

  4. Repeat steps 1 to 3 for the other side of the door.
Cleaning Of Acid-Etched & Sandblasted Glass

 

Items Required:
Glass Cleaner • Clean Rag or Paper Towel • Lacquer thinner • Magic Eraser

Instructions:
There are two types of stains that may appear on Acid-Etched and Sandblasted glass which require special cleaning instructions due to their unique manufacturing process. Clear stains may appear once the plastic protection is removed from the glass. Finishing stains may appear if the plastic protection around the glass is perforated which can result from the application of a primer or any other finishing product such as paint, varnish or stain. These stains can be cleaned using the instructions below:

  1. Apply a small amount of lacquer thinner on a clean white rag or paper towel and proceed by lightly scrubbing the stained areas. Do not make any contact with the wood.

  2. Allow the glass to dry in order to ensure that the stains have completely disappeared. If the stains have disappeared then complete the cleaning with a glass cleaner.

  3. If stains have not been removed by the process above then use a Magic Eraser. Lightly wet the Magic Eraser and scrub the glass where the stains are persistent. Do not make any contact with the wood. Once the stains have been removed complete the cleaning using a glass cleaner.

  4. Steps 1 to 3 may need to be repeated until the stains completely disappear.

 

 


The Royal Door Ltd. Delivery Policy
 


All of our doors are manufactured in Concord, Ontario, Canada, where our skilled artisans select the finest woods to create a high end product. In order to maintain our quality and service at an impeccable level, Royal Door chooses to cater only to customers in the Southern Ontario market.

For more information about this policy please contact us at:

Telephone: 905.669.2954
Facsimile: 905.669.2972
sales@royaldoor.ca


 

 

 


Royal Door Online
Estimate & Order Form
 

To place a request for an estimate or an order, simply fill out your information taking care to ensure that all of the required fields* have been addressed. Then submit the form and we will confirm your request with a follow up call or email within 24 hours.

You can also susbcribe to our upcoming newsletter/emagazine directly (see below). The magazine will will feature amongst other things, renovation ideas for your home, how to purchase your Royal Door, and of course how to maintain and care for your door.


 
 
 
Full Name:*
Shipping Address:
Delivery is in the GTA only. Charges will apply.
City:
Province/Postal Code:
Telephone:*
Email address:*
Facebook url:
(or follow us on Facebook)
Twitter url:
(or follow us on Twitter)
   
I am requesting an:*



DOOR/WOOD TYPE:
GLASS STYLE:
Door Thickness:
Door Style No.

Door Width:
Specify measurements
in inches only.
Door Height:
Specify measurements
in inches only.
Quantity:
Comments:
Maximum 256 characters:
*required field
 
 

 

 

 


Thank you for your information
 

Thank you for submitting your estimate/order information. A confirmation EMAIL will be sent to you shortly, via the email address that you submitted. If you do not receive a response to your request within 48 hours, please call: 905.669.2954 or consult our website at www.royaldoor.ca:


 


Privacy Policy & Terms of Use
 

Privacy Policy

Royal Door Ltd. is committed to protecting the privacy of visitors to our web site. Royal Door Ltd. will not use any personal information collected at this site for any purpose other than internal use. If you have any questions or concerns about any privacy issues, please contact us at 905.669.2954.

Types of Information
The following is an explanation of the types of information that are collected from visitors at this site:

Anonymous Information
Royal Door Ltd. will track visitor activity to our site using IP addresses and set temporary cookies to track user sessions. This data helps us keep track of the number of visitors and help facilitate the dynamic nature of our site. This information is not connected in any way with personal information (name, address, etc.). The user's identity remains anonymous with this type of information.

Contact Information
If a visitor to our site fills out the Request for Information form, this information will be used to initiate contact with Royal Door Ltd. only. No one outside of Royal Door Ltd. will ever have access to the visitor's personal information. The Request for Information form data is stored in a database on a secure server. The database is password protected and is only accessible by Royal Door Ltd.'s servers and authorized personnel of Royal Door Ltd.

Third-Party Privacy Policies
Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to www.royaldoor.ca web site are not covered by this privacy statement.

 

Legal Notice, Disclaimer and Terms of Use

Use of this Website is subject to the following terms and conditions. Your use of the website constitutes acceptance of these terms and conditions.

I. Interpretations
1. Definitions: In this Agreement: "Content" includes, but is not limited to, all text, photographs, software, animation files, graphics, video and audio files and anything else contained in this Website. "User" includes, but is not limited to, any person who accesses this Website by any means whatsoever, including, but not limited to, legal, illegal, authorized and unauthorized means. 2. Invalidity: If, for any reason whatsoever, any term of this Agreement is deemed by a court to be void, voidable or otherwise unenforceable, such term shall be deemed to be severable from the remainder of the Agreement, and the remainder of the Agreement shall be construed and interpreted without reference to the unenforceable term. 3. Assignment: Royal Door Ltd. may assign its rights or obligations under this Agreement at any time without notice to Users. 4. Termination: Either Royal Door Ltd. or the User may terminate this Agreement at any time, either with or without cause. The User may terminate this Agreement by ceasing to use this Website. The following clauses of this Agreement will survive any termination by either party: II, III, IV, V, VI and VII.

II. Copyright and trademarks
1. Ownership: The Content of this Website is owned by Royal Door Ltd. or is made available by permission of the owner and is protected by domestic and international copyright laws. The trademark is owned by Royal Door Ltd.. 2. Rights: The use of this Website grants no interest, whether proprietary, license, or otherwise, in the intellectual property rights, or any other rights which may exist or are hereafter developed in respect of any portion of the Website or its Content. 3. License: Any computer software downloadable or otherwise available from this Website is licensed subject to the terms of the applicable license agreement. Although every effort has been made to ensure that any software that may be downloaded from this Website is compatible with as many types of computers as possible, Users should take care to back up all essential software before loading any software from this Website.

III. Permitted secondary uses
1. The User may freely download, copy, display, exhibit, share, or otherwise distribute the Content of this Website for non-commercial purposes only. However, on any such downloading, copying, display, exhibition, sharing or distribution, the User must explicitly acknowledge Royal Door Ltd. as the provider of such Content. Royal Door Ltd. reserves the right to require the User to delete, destroy or otherwise remove any content that is used in a manner that in Royal Door Ltd. opinion is contrary or otherwise inappropriate, derogatory or offensive. 2. The User agrees that any person to whom the Content is provided directly or indirectly through the User, will be advised of the terms of this Agreement, and that each such person is bound by these terms. 3. The User may in no way modify, reformulate, adapt, alter, adjust, change, disassemble, frame or decrypt any of the Content of this Website.

IV. Third-party submissions
1. By posting via email or otherwise any Content, trade secrets, or know-how to this Website, including electronic mail, the User grants to Royal Door Ltd. a perpetual, non-exclusive, irrevocable, worldwide, royalty-free right and licence to use, download, upload, copy, exhibit, display, distribute, publish, post to any other public forum, perform, sell, alter, modify, change, sub-license, create derivative works from and otherwise treat as its own such Content, trade secrets or know-how in whatever manner Royal Door Ltd. shall, in its sole discretion, deem appropriate without any form of recognition, credit, acknowledgement, reward or compensation whatsoever for the User's contribution of such Content, trade secrets, or know-how to Royal Door Ltd. Furthermore, Royal Door Ltd., its subsidiaries, affiliates, contractors, agents and/or employees will in no way be responsible or liable for damages, whether they be direct, indirect, consequential, incidental, special, punitive, exemplary or general damages, contribution or indemnity of any kind whatsoever, howsoever caused, resulting from any alterations or additions to its goods, products, programs, promotions and/or services which may resemble any Content, trade secrets, or know-how posted to this Website, including electronic mail, by any User. 2. Furthermore, by posting any Content, trade secrets, or know-how to this Website, including electronic mail, the User represents and warrants that such Content, trade secrets, or know-how is his or her own work, is non-confidential, and its use by Royal Door Ltd. in no way violates the intellectual property or other rights of any third parties. The duty to ensure non-infringement of the rights of any third parties rests solely with the User. 3. The User agrees to indemnify, contribute to, and hold harmless Royal Door Ltd., its subsidiaries, affiliates, contractors, agents and/or employees against any liability, be it civil, criminal, or quasi-criminal, resulting from the use, transfer or sub-license by Royal Door Ltd. of any Content, trade secrets or know-how provided to Royal Door Ltd. by the User. This indemnification shall extend and apply to any payment or other agreement made by Royal Door Ltd., its subsidiaries, affiliates, contractors, agents and/or employees in settlement and/or satisfaction of any such claim or potential claim, whether such settlement and/or satisfaction is either full or partial, and whether the payment or other agreement is made or concluded either prior to or following the institution of proceedings against Royal Door Ltd., its subsidiaries, affiliates, contractors, agents and/or employees. As part of this indemnification, the User agrees to co-operate with all reasonable requests made by Royal Door Ltd., its subsidiaries, affiliates, contractors, agents and/or employees.

V. Choice of law
1. Any dispute arising out of the use of this Website, the Content or availability thereof, the construction or interpretation of this Agreement, or anything related or similar thereto is governed by the laws of the province of Ontario, Canada, without any reference to conflicts of laws rules or principles. 2. Any dispute arising out of the use of this Website, the Content or availability thereof, the construction or interpretation of this Agreement, or anything related or similar thereto is only to be decided by a court of competent jurisdiction sitting within the legal boundaries of the province of Ontario, Canada.

VI. Rights to control site
1. The Content of this Website is subject to change, restriction or termination without any notice to Users.

VII. Limitations of liability
1. This site is designed to provide knowledge for informational purposes only. The information is taken from sources believed to be reliable, and the information is believed to be accurate at the time it is posted to the Website. However, there is no way to ensure that the information is accurate at any moment in time. 2. There are certain links on this Website which will lead the User to other sites on the World Wide Web. These links are provided for convenience only, and a link to any other Website should not be taken to imply any endorsement of any other Website by Royal Door Ltd., its subsidiaries, affiliates, contractors, agents and/or employees. 3. Royal Door Ltd., its subsidiaries, affiliates, contractors, agents and/or employees are in no way responsible or liable for any damages whether they be direct, indirect, consequential, incidental, special, punitive, exemplary or general damages, contribution or indemnity, of any kind whatsoever, howsoever caused, (including, but not limited to, breach of contract, loss of profit, business interruption, loss of business data or information, negligence or other tortious behaviour, deletion, error, defect, omission, or destruction of the Content of the Website, unauthorized access to, or alteration of, the Content of this Website by third parties, or employees, or agents of Royal Door Ltd., transmission of material, or any other cause of action, regardless of whether it arises at law or in equity) arising out of the use or non-availability of this Website, or reliance on the Content contained herein, resulting from any decision taken on the basis of information provided through the Website, resulting from the Content of other websites to which any User links through this Website, or resulting from any such change, restriction, or termination of this Website or resulting from the incompatibility of any software downloaded, copied, or otherwise originating from this Website. 4. This limitation of liability shall apply even if Royal Door Ltd., its subsidiaries, affiliates, contractors, agents and/or employees have been advised of the possibility of the damages referred in this notice. 5. This Website is provided "as is". Royal Door Ltd., its subsidiaries, affiliates, contractors, agents and/or employees do not warrant that the use of this Website will be uninterrupted, error-free, stable or suitable for all Users. Royal Door Ltd., its subsidiaries, affiliates, contractors, agents and/or employees make no warranties, either express or implied, about the Website, its availability, or its operation Without limiting the generality of the foregoing, this includes implied warranties of merchantability, fitness for a particular purpose, expectation of privacy, or non-infringement. Any User who accesses this Website does so solely at his or her own risk. The User agrees to indemnify, contribute to and hold harmless Royal Door Ltd., its subsidiaries, affiliates, contractors, agents, and/or employees, against any liability, be it civil, criminal or quasi-criminal, resulting from any violation of any law by the User in their use of this Website. The User shall be responsible to the full extent of any liability, payment or other agreement made by Royal Door Ltd., its subsidiaries, affiliates, contractors, agents and/or employees, in settlement and/or satisfaction of any claim or potential claim, whether such payment or agreement is made or concluded prior to or following the institution of formal proceedings against Royal Door Ltd., its subsidiaries, affiliates, contractors, agents and/or employees.


 


Royal Door Contact, Location & Directions
 

 

The Royal Door manufacturing facility and showroom is located in Concord, Ontario. It is comprised of skilled staff and equipment to guarantee a high-end product with a superior level of service and attention to detail. You can contact us using the following information:

 

Royal Door Ltd:

87 Planchet Road, Concord, Ontario L4K 2C6

 

 
Telephone:
905.669.2954
Facsimile: 905.669.2972
   

Email:

sales@royaldoor.ca
admin@royaldoor.ca
info@royaldoor.ca
   
Our Hours of Operation are:

Closed daily for lunch: 12:00pm to 12:30pm
Monday: 7:30am to 5:00pm
Tuesday: 7:30am to 5:00pm
Wednesday: 7:30am to 5:00pm
Thursday: 7:30am to 5:00pm
Friday: 7:30am to 4:30pm

Saturday: Closed
Sunday: Closed

   
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